A: Restart the device and re-pair it, and ensure the device has a normal network connection. Check if your mobile network is enabled and if the APP has been granted network access permissions.
Q: Unstable device connection?
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A: The device supports two connection modes via the APP: local hotspot connection and remote network connection. You may switch to the more stable network mode as needed.
Q: The device shuts down suddenly during use?
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A: Low battery level. Please charge the device before reuse.
Q: Inaccurate device information?
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A: Check your network connection or contact the seller; send error logs to customer service for feedback.